Privacy policy

Who this policy covers

This policy is provided by Atlantic Concrete Pumping, owned by Mario Oliva, and covers Bomdeco Driveways, our residential division. “We,” “us,” and “our” refer to those businesses. It explains information handling for this website, enquiries through Facebook and Instagram lead forms, and related calls, emails, and project communications.

For privacy questions or requests, email info@atlanticconcretepumping.com or call 305-219-9750.

Information you provide

When you contact us or submit a Facebook or Instagram lead form, the information can include your name, phone number, email address, company, city or job address, the service you need, project measurements, timing, and any notes you choose to provide. Photos or plans you send directly to us can also contain personal information, including faces, property details, or document metadata.

Only provide information needed for your enquiry. Do not send Social Security numbers, payment-card details, passwords, health information, or other sensitive personal information. If you provide another person’s contact details or a photo showing someone else, make sure you have permission to do so.

The website’s current quote forms process entered details locally in your browser and display a confirmation, but do not transmit those details or selected files to us. That confirmation does not mean we received a request. To reach us, call, email, or use a Facebook or Instagram lead form. We will update this policy when website submission handling changes.

Facebook and Instagram lead forms

When you submit a lead form within Facebook or Instagram, Meta collects the information and makes your submitted answers available to the business identified in the form. Meta may prefill contact fields from your profile; check the information before submitting. We use the information you submit to respond to your enquiry, prepare a quote, and coordinate requested work.

Submitting an enquiry is not consent to unrelated promotional campaigns, automated marketing calls or texts, or sharing your contact details for other businesses’ marketing. Any additional use requiring permission must be separately explained and authorized. Meta handles information on its platforms under its own Privacy Policy. This policy does not control Meta’s independent processing.

How we use information

• Respond to questions and requests for estimates or availability.
• Assess project needs, prepare quotes, and coordinate requested services.
• Contact you about your enquiry or job by the contact methods you provide.
• Handle privacy requests, resolve disputes, and meet applicable legal obligations.

Our use of lead contact details is limited to quotes and job coordination and the related purposes above, not unrelated marketing follow-ups. Where a law requires a legal basis for processing, the relevant basis depends on the activity: taking steps at your request before a contract, performing a contract, meeting legal obligations, a permitted legitimate interest, or consent where required.

Sharing information

Atlantic and Bomdeco handle enquiries for their respective services as part of the same family business. Information used to respond to or carry out your request may be available to the people handling that enquiry or job. Providers involved in hosting this website, delivering email or phone communications, or assisting with requested work may process information needed for those activities.

We do not authorize the sale of lead contact details or their sharing for another business’s unrelated marketing. Information may need to be disclosed when required by law or legal process, or where legally permitted to address fraud, protect safety, or establish or defend legal rights.

Website technology, cookies, and external services

Visiting a website sends technical information to the services delivering it, such as an IP address, browser and device information, requested pages, and request times. Hosting and delivery providers may maintain operational logs. This website loads fonts from Google and images from a content-delivery service; those providers receive the technical information needed to deliver those resources.

We have not added a Meta Pixel or advertising-cookie installation to this site. A Facebook lead form is hosted by Meta and is separate from tracking on this website. Browser settings can limit cookies and local storage. If advertising tracking is added later, we must update the disclosures and provide any required consent and opt-out controls before enabling it; this policy alone does not give permission to track you.

If you use an AI question feature, the question you submit is sent through Lovable to an AI model provider to generate an answer. Do not include personal or confidential information. Processing by those providers is subject to their applicable terms and privacy practices; we do not promise that providers retain no logs.

Links to Facebook, Instagram, LinkedIn, Google, city websites, or other external sites take you to services with their own privacy policies. Email and telephone communications also involve your email provider or carrier. Their independent practices are outside our control, and processing may take place outside your state or country.

Retention and security

Retention needs depend on whether information relates to an unanswered enquiry, a quote, an ongoing or completed job, or a record subject to legal, tax, accounting, or dispute requirements. This policy does not promise a fixed deletion period or describe unverified provider retention settings. Contact us to ask what records we hold about your enquiry and request deletion of information that is no longer needed.

No website, email service, or electronic storage method can guarantee complete security. Avoid sending sensitive information through general enquiry channels. If you believe information sent to us has been compromised, contact us using the details above.

Your choices and privacy requests

You can ask about information we hold, request access or a copy, correct inaccurate details, request deletion, or ask us to stop optional contact. Where applicable law provides them, you may also have rights to restrict or object to processing, receive portable data, withdraw consent, opt out of sale, sharing, or targeted advertising, or appeal a decision on your request. These rights depend on the law that applies and may have exceptions.

Email a privacy request with enough information to identify your enquiry, or call us. Do not email identity documents or sensitive identifiers unless a safe verification process has been agreed. We may need to verify your identity or an authorized representative’s authority before providing or changing records, and will explain any legal reason we cannot fulfill a request.

You can withdraw a permission previously given by contacting us. Withdrawal does not undo earlier lawful processing or remove records we must retain. Asking us to stop optional communications does not prevent necessary job-related or legally required notices. You may also contact an applicable privacy regulator. For information Meta holds independently, use Meta’s privacy tools or contact Meta directly.

Children’s information

Our services and enquiry channels are intended for adults arranging construction work, not children under 13. If you believe a child under 13 has provided personal information to us, contact us so we can address it.

Changes to this policy

We will update this page and its effective date when our information-handling practices change. Material new uses must be disclosed, and any legally required permission obtained, before those uses begin. Visiting this site or reading this policy is not blanket consent to new processing.